The Mortimer Bespoke group (Trading as The Mortimer Group)

Privacy Policy

Introduction

At the mortimer bespoke group, incorporating Mortimer design & build limited, Mortimer interiors Ltd, Mortimer Energy ltd we are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you engage with our services, visit our website, or communicate with us in any other way.

By using our services, you consent to the data practices described in this policy.

1. Information We Collect

We may collect personal information about you in several ways:

• Contact Information: Name, address, telephone number, and email address.
• Project Details: Information necessary to carry out construction projects, such as property details, architectural plans, and specifications.
• Payment Information: Bank details, credit card information, and billing address, when necessary for processing payments.
• Communication Records: Emails, calls, and other correspondence between you and our team.
• Technical Information: IP address, browser type, and usage details when visiting our website.

2. How We Use Your Information

We use your information for the following purposes:

• Project Management: To plan, organise, and manage construction projects effectively.
• Communication: To respond to inquiries, provide updates, and inform you of relevant information regarding your project.
• Billing and Payments: To process payments and manage billing information.
• Legal Compliance: To comply with legal requirements and enforce our agreements.
• Marketing Communications: To provide you with information on services that may be of interest, subject to your preferences.

3. Legal Basis for Processing Your Information

We process your information based on the following legal grounds:

• Contractual Necessity: Processing your data to fulfil our contract with you.
• Legitimate Interests: Using your data to manage and improve our services.
• Legal Obligations: To comply with applicable laws, regulations, and court orders.
• Consent: Where required, we will obtain your consent for specific uses of your data, such as marketing communications.

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist us in providing services, such as subcontractors, suppliers, and consultants.
• Legal Authorities: Where required by law, regulation, or legal proceedings.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or damage. This includes secure storage solutions, access control policies, and regular data security training for our staff.

6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Data not required for ongoing business or legal obligations will be securely deleted or anonymised.

7. Your Rights

You have the following rights under the GDPR:

• Access: Request a copy of the personal information we hold about you.
• Rectification: Correct any inaccurate or incomplete data.
• Erasure: Request deletion of your data when it is no longer needed.
• Restriction: Limit how we process your data in certain circumstances.
• Data Portability: Receive a copy of your data in a commonly used, machine-readable format.
• Objection: Object to the processing of your data based on legitimate interests or for marketing purposes.

To exercise your rights, please contact us using the information provided below.

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device when you visit a website. You can control your cookie settings via your browser. For more information, please see our Cookie Policy.

9. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. Any updates will be posted on our website, and where appropriate, we will notify you by email.

10. Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact us at:

The mortimer bespoke group
Unit 5, Chalgrave Manor, LU5 6HT
Email: Info@themortimergroup.co.uk
Phone: 07837671177

The Mortimer bespoke group , Trading as the Mortimer group.

The Mortimer bespoke group is the hear of a group of companies including , Mortimer design & build ltd, Mortimer interiors Ltd and Mortimer energy Ltd.